Protect Your Enthusiasm!
In a society full of peer pressure, negativity, and conflicts, staying positive and true to your beliefs can be a real challenge. One concept in particular has been crucial for my own well-being…
Protecting my enthusiasm.
This is key to remaining true to myself.
It starts with choosing life. Waking up in the morning and embracing the day. Going to work and building connections with the guests.
Feel as if the person you’re serving has had a bad day? Be extra kind to them. Show a warm smile, remind them of what joy looks like.
The Chick-fil-A culture is making each and every guest’s day brighter. Whether they’re having a great day, or in need of some encouragement, our culture is not about serving food. Our culture is about serving joy, enthusiasm, and a warm smile to each and every guest we encounter.
This is why we do what we do.
Driving Your Bus
Ownership. What many don't realize is that you choose your destiny.
You choose to wake up early and start your day two hours before anyone else.
You choose to drink 8 glasses of water every day to keep yourself hydrated.
You choose to be kind.
But most of all, you choose to drive your own bus.
When I say “drive your bus” I don't mean signing up to work for Palm Tran… I mean to take ownership. To be the driver of YOUR life.
Metaphorically speaking, Chick-fil-A is like a bus. Although it is not my only bus, it is a bus I am proud to be on.
A bus filled with skillful and hard-working leaders.
Although the bus passengers may come and go, the ride remains the same.
Always facing forward, and never looking back.
What Inspires You?
As I sit and sip my coffee, a variety of things come to mind. I think of my schoolwork, everything I have due next week. I think about my family, my grandmas birthday today, my sister’s soccer tournament next weekend. I think about my job. I think about my goals. What I want to do with my life.
I’ve always wanted to make an impact. Do something that, to some extent, will change the world. It’s something I think about (and casually obsess over) all too often.
I like to dream. Something founder of Chick-fil-A Truett Cathy and I have in common, I like to dream big.
I see all he has done with a little chicken restaurant in the suburbs of Atlanta. What was once, 72 years ago, known as the Dwarf Grill.
Something as simple as a chicken filet with two pickles on a toasted butter bun. Now the largest quick-service chicken restaurant chain in the United States (according to chick-fil-a.com).
If one man can change the world using a simple chicken sandwich recipe, just imagine what you can do.
Working a busy shift, I see so much more than a long line of hungry people.
I see an empire. I see a man who changed the face of fast food. A company that sets their standards higher than any other company of their tier.
I see dreamers, hard workers.
Above all else, however, I see the potential to change the world… right before my very eyes.
I see something I am proud of.
A chicken filet, two pickles and a toasted butter bun. The recipe for success.
Trial and Error
Ten blogs later and I finally decide to talk about myself.
Thats right… MY journey.
For years, my grandma begged. (And I mean begged) me to get a job at Chick-fil-A.
I always had the Chick-fil-A personality. You could say I was just born with it.
Although I had this from the start of my Chick-fil-A career, there is truly so much more to a good worker than just personality.
Work ethic. Something I surely had to develop.
The ability to work a non-stop 6 hour shift at a busy restaurant? Not easy. I learned this quickly.
I messed up. I got orders wrong, I forgot what to say, I was flustered.
While I could have easily avoided the difficulties of my new job by quitting, I stayed.
I stayed and I grew. I became stronger, I became better.
I dug deep and found that inner strength I never knew I had.
I was alway comfortable letting my outgoing personality do the work for me. But I realized that growing and strengthening the weaker parts of myself is what truly builds character.
Step out of your comfort zone. You never know the places you could go.
About the Author
Caroline Burt is a communications major at Palm Beach State college. She has been working for Chick-fil-A in Palm Beach Gardens for 1 year. When she's not working or studying, she enjoys traveling, photography, and eating good food! Caroline's passion for writing combined with her enthusiasm for Chick-fil-A inspires her to write this blog!