What Is Servant Leadership?Here at Chick-fil-A we talk a lot about "second-mile service..." but what does that really mean? Sure, the mints and free drink refills are a nice touch... but representing our culture through our service delves so much deeper. Reaching beyond the corporate walls... Stepping over the imaginary line put in place by society and touching the lives of those around you, not just making a profit. THAT is second-mile service. It all started with a small chicken restaurant who prioritized the customer experience over everything else. So perhaps you're a dreamer... maybe you're looking for that missing ingredient to your success. If so, let the story and culture of Chick-fil-A inspire you. Treat others with dignity and respect, remain fair and consistent with your products and above all else, help others succeed along the way. This is how you create something that lasts. So dream big, face the future head-on, and never lose sight of your goals. You get what you give... so give abundantly!
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About the AuthorCaroline Burt is a communications major at Palm Beach State college. She has been working for Chick-fil-A in Palm Beach Gardens for 1 year. When she's not working or studying, she enjoys traveling, photography, and eating good food! Caroline's passion for writing combined with her enthusiasm for Chick-fil-A inspires her to write this blog! Archives
July 2018
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